Contact us

Get in touch with Aster Care

Whether it’s a question about a at home care service we provide, needing to offer feedback, or simply a general enquiry, we’re here to help.

We can also support you with

A service we provide

If you'd like to make an enquiry about a care at home service we already provide or there's one you wish to explore further, please contact Pam Butler, Director of Operations, on 02392 694551.

We offer a free needs assessment service. We will visit the service user and their representative at home (or wherever they happen to be) to discuss what you are looking for and how we can help.

Complaints & feedback

If you are not satisfied with an element of our service, we would encourage you to speak to us at the earliest opportunity with a call to the Registered Manager, Jo Clark on 02392 694551.

If you are already receiving a service from us, you will find a copy of our Complaints Procedure within the Service User Guide. This states the time frames within which we will respond, and next steps.