Whether it’s a question about a at home care service we provide, needing to offer feedback, or simply a general enquiry, we’re here to help.
If you'd like to make an enquiry about a care at home service we already provide or there's one you wish to explore further, please contact Pam Butler, Director of Operations & Registered Manager on 02392 694551.
We offer a free needs assessment service. We will visit the service user and their representative at home (or wherever they happen to be) to discuss what you are looking for and how we can help.
If you are not satisfied with an element of our service, we would encourage you to speak to us at the earliest opportunity with a call to the Deputy Manager, Carey Stevens on 02392 694551.
If you are already receiving a service from us, you will find a copy of our Complaints Procedure within the Service User Guide. This states the time frames within which we will respond, and next steps.
